
University of Pennsylvania
Skills you'll gain: Data-Driven Marketing, Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Predictive Analytics, Business Analytics, Analytics, Consumer Behaviour, Data Collection, Regression Analysis, Correlation Analysis
★ 4.6 (12K) · Mixed · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Marketing Planning, Customer Engagement, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support, Global Marketing
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Digital Media Strategy, Data-Driven Marketing, Marketing Effectiveness, Digital Marketing, Marketing Strategies, Social Media Marketing, Predictive Analytics, Analytics, Data Analysis Software, Consumer Behaviour, Data Integration, Data Analysis
★ 4.7 (462) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Consumer Lending, Credit/Debit Card Processing, Loans, Loan Documentation, Banking, Mortgage Loans, Credit Risk, Transaction Processing, Financial Services, Product Knowledge, Risk Analysis, Finance, Job Evaluation, Job Analysis, Analysis, Operations Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Requirements Elicitation, Business Analysis, Process Analysis, Business Systems Analysis, Systems Analysis, Professional Development, Business Analysis Tools, Business Requirements, Stakeholder Engagement, Stakeholder Management, Performance Measurement, Stakeholder Communications, Business Priorities, Consulting, Project Management Institute (PMI) Methodology, Business Communication, Goal Setting, Creative Thinking
Beginner · Course · 3 - 6 Months

Unilever
Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Data Presentation, Marketing Effectiveness, Marketing Analytics, Customer Insights, Digital Marketing, Digital Marketing Tools, Web Analytics and SEO, Google Analytics, Social Media Marketing, Customer Analysis, Search Engine Marketing, Marketing Strategies, Social Media Strategy, Marketing, Performance Reporting, Search Engine Optimization, Keyword Research
★ 4.7 (348) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Business Analysis, Business Analysis Tools, Business Process Modeling, Process Optimization, Requirements Management, Business Requirements, Process Modeling, Process Improvement and Optimization, Process Analysis, Data Modeling, Stakeholder Analysis, Requirements Elicitation, Agile Methodology, Business Process, Process Improvement, User Story, Data Flow Diagrams (DFDs), Gap Analysis, Prioritization
★ 4.7 (72) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Customer Relationship Management, Marketing Effectiveness, Customer Data Management, A/B Testing, Product Improvement, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
★ 4.5 (130) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer Analysis, User Feedback, Customer Insights, Data Presentation, Data Analysis, Data Visualization, Business Intelligence, Hospitality, Text Mining, Unstructured Data, Trend Analysis, Business Metrics, Data Science
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: A/B Testing, Content Performance Analysis, Content Scheduling, Marketing Analytics, Business Intelligence, Performance marketing, Key Performance Indicators (KPIs), Campaign Management, Social Media Management, Customer Relationship Management (CRM) Software, Digital Marketing, Marketing Automation, Brand Strategy, Content Optimization, Email Marketing, Value Propositions, Marketing Strategies, Data-Driven Marketing, Web Analytics, Brand Management
★ 4.3 (6) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Data Cleansing, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Sales Prospecting, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Data Integrity, Data Management, Data Integration
★ 3.7 (9) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Market Analysis, Competitive Analysis, Marketing, Key Performance Indicators (KPIs), Market Research, Target Audience, Target Market, Dashboard, Return On Investment, Value Propositions, Smart Goals, Business Strategy, Cross-Channel Marketing, Concision, Variance Analysis, Strategic Partnership, Data Collection, Strategic Decision-Making
★ 4.6 (86) · Intermediate · Specialization · 3 - 6 Months
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Top-rated beginner-friendly Customer Analysis courses with no prerequisites.