Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Desktop Support, Web Presence, Interviewing Skills
★ 4.8 (216K) · Beginner · Professional Certificate · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Engagement, Service Management, Personalized Service
★ 5 (9) · Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: ServiceNow, Help Desk Support, Triage, IT Service Management, Service Management, Technical Support and Services, Technical Documentation, Technical Communication, Service Level, Health Informatics, Technical Support, Information Technology, Issue Tracking, Epic EMR, Microsoft Azure, User Provisioning, Authorization (Computing), Public Health
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Accounts, ServiceNow, Help Desk Support, Triage, IT Service Management, User Provisioning, Service Management, Email Security, Change Control, Technical Support and Services, Health Informatics, Technical Communication, Technical Documentation, Service Level, Identity and Access Management, Health Technology, Technical Support, Healthcare Industry Knowledge, Cloud Security, Information Systems
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Computer Hardware, Hybrid Cloud Computing, Authorization (Computing), Cloud Services, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Firewall, Hardening, Network Architecture, Data Storage, Productivity Software, Data Security, Security Controls, Multi-Factor Authentication, Technical Communication, Cloud Computing, Network Protocols
★ 4.8 (1.6K) · Beginner · Professional Certificate · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
★ 4.6 (134) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Hardware Troubleshooting, Generative AI, Microsoft Azure, Hybrid Cloud Computing, Authorization (Computing), Load Balancing, Collaborative Software, Cloud Services, Cloud Solutions, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Cloud Deployment, Dashboard Creation, Cloud Computing, IT Automation, Security Controls, Network Protocols
★ 4.7 (1.7K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Due Diligence, Regulatory Compliance, Regulatory Requirements, Verification And Validation, Compliance Training, Law, Regulation, and Compliance, Compliance Management, Financial Regulation, Record Keeping, Financial Industry Regulatory Authorities, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

IBM
Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Technical Support, Technical Support and Services, Cloud Computing, Relational Databases, Cloud Computing Architecture, Hardware Troubleshooting, Operating System Administration, IT Service Management, Cloud Services, Cloud Development, Cloud Deployment, General Networking, Database Architecture and Administration, Professional Networking, Information Technology, Database Administration, Customer Service
★ 4.7 (13K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Database Application, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Databases, Relational Databases, Project Management, Client Support, Process Management, Project Documentation, Process Improvement and Optimization, User Accounts
★ 3.9 (19) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, User Provisioning, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Software Installation, General Networking, Remote Access Systems, Data Management, Package and Software Management, Unix, Application Performance Management
★ 4.7 (19) · Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Security Awareness, Cloud Security, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Technical Support, Customer Support
★ 4.8 (1.5K) · Beginner · Specialization · 3 - 6 Months
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