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Results for "client services"


  • C

    Coursera

    Build Client Rapport

    Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Relationship Building, Customer Relationship Building, Client Support, Relationship Management, Sales Support, Business Communication

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Performance Analysis, Interpersonal Communications, Customer and Client Support, Leadership Development, Performance Metric, Leadership, Customer Communications Management, Communication, Verbal Communication Skills

    Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Microsoft

    Microsoft Healthcare IT Support Specialist

    Skills you'll gain: User Accounts, ServiceNow, Help Desk Support, Triage, IT Service Management, User Provisioning, Service Management, Email Security, Change Control, Technical Support and Services, Health Informatics, Technical Communication, Technical Documentation, Service Level, Identity and Access Management, Health Technology, Technical Support, Healthcare Industry Knowledge, Cloud Security, Information Systems

    Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.6 stars, 134 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (134) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
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  • M

    Madecraft

    Customer Service Professional Skills

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Customer Service (with AI)

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Dashboard, Service Level Agreement, Storytelling, Customer Service, Responsible AI

    Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    Skillshare

    Learn Notion for Client and Project Management

    Skills you'll gain: Database Application, Project Schedules, Milestones (Project Management), Database Software, Calendar Management, Databases, Relational Databases, Project Management, Client Support, Process Management, Project Documentation, Process Improvement and Optimization, User Accounts

    3.9 stars, 19 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 3.9 (19) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Greeting Customers, Transaction Processing, Problem Solving, Time Management, Ability To Meet Deadlines, Communication Strategies, Root Cause Analysis, Non-Verbal Communication, Communication

    4.6 stars, 387 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (387) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • N

    Niel Asher Education

    Client Management, Compliance, and Hybrid Business Systems

    Skills you'll gain: Practice Management, Performance Metric, Health And Wellness Coaching, Compliance Management, Business Metrics, Capacity Planning, Training Programs, Workflow Management, Performance Measurement, Service Management, Record Keeping, Client Services, Operations, Operational Performance Management, Athletic Training, Exercise Therapy, Exercise Science, Physical Therapy, Manual Therapy, Health Education

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Customer Support, Data Entry, Customer Relationship Building, Collaboration, Upselling, Telephone Skills, Conflict Management, Product Knowledge, Customer Engagement, Communication, Time Management

    4.6 stars, 588 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (588) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • S

    Skillshare

    Design Your Creative Career: Portfolio to Clients

    Skills you'll gain: Storytelling, Client Services, Presentations, Process Design, Visual Storytelling, Sales Presentations, Brand Strategy, Branding, Workflow Management, Sales Prospecting, Business Strategy, Business Strategies, Case Studies, Business Planning, Sales Presentation, Strategic Thinking, Search Engine Optimization, Goal Setting, Web Presence, Creativity

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Tarot Reading for Clients and Career

    Skills you'll gain: Trustworthiness, Emotional Intelligence, Professionalism, Client Services, Storytelling, Analytical Skills, Consultative Approaches, Communication, Ethical Standards And Conduct, Relationship Building, Communication Strategies, Verbal Communication Skills, Dealing With Ambiguity, Empathy, Self-Awareness, Growth Strategies

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
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Best Client Services courses from Microsoft

Top-rated Client Services courses offered by Microsoft on Coursera.

  1. 1
    Microsoft Healthcare IT Support Specialist
    MicrosoftBeginner3 - 6 MonthsMicrosoft
  2. 2
    Microsoft Customer Service (with AI)
    MicrosoftBeginner3 - 6 Months4.6(5)Microsoft

Best Client Services certificate programs

Earn a certificate in Client Services from top universities and companies.

  1. 1
    Customer Service, Customer Support, Customer Experience
    Alex GenadinikBeginner3 - 6 Months4.6(134)Specialization
  2. 2
    Customer Service Professional Skills
    MadecraftIntermediate3 - 6 MonthsSpecialization
  3. 3
    Learn Notion for Client and Project Management
    SkillshareBeginner3 - 6 Months3.9(19)Specialization

Best Client Services courses for beginners

Top-rated beginner-friendly Client Services courses with no prerequisites.

  1. 1
    Introduction to Customer Service
    CVS HealthBeginner1 - 4 Weeks4.6(387)No prerequisites
  2. 2
    CVS Health Call Center Customer Service
    CVS HealthBeginner3 - 6 Months4.6(588)No prerequisites
  3. 3
    Design Your Creative Career: Portfolio to Clients
    SkillshareBeginner1 - 3 MonthsNo prerequisites

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