University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Operational Excellence, Process Improvement and Optimization, Process Analysis, Process Management, Process Optimization, Process Improvement, Continuous Improvement Process, Capacity Planning, Quality Management, Supply Chain Management, Inventory Control, Process Flow Diagrams, Root Cause Analysis
★ 4.5 (2.9K) · Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Operations Management, Process Improvement, Performance Improvement, Process Improvement and Optimization, Process Design, Process Analysis, Operations, Business Process Improvement, Inventory Management, Process Management, Business Operations, Organizational Strategy, Operational Efficiency, Workflow Management, Inventory Control, Capacity Management, Prioritization
★ 4.7 (52) · Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Operations, Manufacturing Operations, Operational Analysis, Inventory Management, Inventory Control, Supply Chain, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategy, Cost Benefit Analysis, Service Level
★ 4.7 (1.3K) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Quality Management, Project Closure, Scope Management, Team Management, Project Management Life Cycle, Project Management, Project Planning, Agile Project Management, Quality Assurance, Backlogs, Team Leadership, Project Scoping, Stakeholder Analysis, Project Risk Management, Stakeholder Communications, Project Implementation, Quality Assessment, Change Management, Web Presence, Interviewing Skills
★ 4.8 (146K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Process Analysis, Process Modeling, Business Process, Business Analysis, Process Management, Business Process Modeling, Stakeholder Analysis, Computer Literacy
★ 4.5 (7.7K) · Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Operations Management, Process Improvement, Operations, Revenue Management, Process Improvement and Optimization, Process Analysis, Lean Six Sigma, Lean Methodologies, Operational Efficiency, Continuous Improvement Process, Operational Excellence, Service Management, Quality Management, Strategic Planning, Capacity Management
★ 4.8 (50) · Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Process Improvement, Process Management, Business Process, Business Process Management, Process Analysis, Business Process Improvement, Performance Improvement, Continuous Improvement Process, Process Mapping, Operations Management, Operational Excellence, Operational Efficiency, Organizational Change, Return On Investment, Change Management, Performance Measurement, Risk Management, Business Technologies, Project Management
★ 4.8 (213) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Process Analysis, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Operations, Business Process, Business Process Improvement, Process Optimization, Process Development, Process Improvement, Customer experience improvement, Growth Strategies, Business Technologies
★ 4.6 (421) · Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Root Cause Analysis, Resource Allocation, Operations Management, Operational Analysis, Coordinating, Budget Management, Project Coordination, Milestones (Project Management), Operational Performance Management, Project Planning, Operational Efficiency, Budgeting, Process Improvement, Cost Estimation, Dependency Analysis, Project Risk Management, Risk Analysis, Discussion Facilitation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Earned Value Management, Workflow Management, Business Process Automation, Change Management, Project Management, Project Controls, Performance Measurement, Automation, Predictive Modeling, AI Enablement, Strategic Communication, Data-Driven Decision-Making, Risk Analysis, Process Improvement and Optimization, Process Optimization, Analytics, Cloud-Based Integration, Generative AI, Systems Integration, Machine Learning
★ 4.5 (45) · Advanced · Specialization · 3 - 6 Months

West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Training Programs, Sales Training, Sales Strategy, Account Management, Sales, Training and Development, Expense Management, Sales Process, Organizational Structure, Strategic Planning, Inside Sales, General Sales Practices, Business Ethics, Employee Training, Legal Risk, Compensation Management, Cost Control
★ 4.5 (451) · Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Business Analytics, Analytics, Predictive Analytics, Operational Analysis, Data Analysis, Forecasting, Simulation and Simulation Software, Risk Analysis, Decision Making, Strategic Decision-Making, Spreadsheet Software, Microsoft Excel, Model Optimization
★ 4.7 (5.1K) · Mixed · Course · 1 - 4 Weeks
High-quality free Operations Management courses you can start today.
Top-rated Operations Management courses offered by University of Pennsylvania on Coursera.
Earn a certificate in Operations Management from top universities and companies.
Operations management is the field that focuses on overseeing, designing, and controlling production processes and redesigning business operations in the production of goods or services. It is crucial because it ensures that an organization operates efficiently, maximizing output while minimizing costs. Effective operations management can lead to improved quality, reduced waste, and enhanced customer satisfaction, all of which contribute to a company's competitive advantage.‎
A career in operations management can lead to various roles, including Operations Manager, Supply Chain Manager, Production Supervisor, and Quality Assurance Manager. These positions are essential in industries such as manufacturing, healthcare, logistics, and retail, where efficient operations are vital for success. Additionally, roles like Project Manager and Business Analyst often require a strong foundation in operations management principles.‎
To succeed in operations management, you should develop a range of skills, including analytical thinking, problem-solving, and project management. Familiarity with supply chain management, quality control, and process optimization is also beneficial. Additionally, strong communication and leadership skills are essential, as operations managers often work with cross-functional teams to implement strategies and drive improvements.‎
Some of the best online courses in operations management include Operations Management, which covers fundamental concepts, and Introduction to Operations Management, which provides insights into managing operations effectively. For those interested in specialized areas, courses like Operations Management in Healthcare- Streamlining Systems can be particularly valuable.‎
Yes. You can start learning operations management on Coursera for free in two ways:
If you want to keep learning, earn a certificate in operations management, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.‎
To learn operations management, start by exploring online courses that fit your interests and career goals. Engage with course materials, participate in discussions, and apply what you learn through practical projects or case studies. Additionally, consider seeking internships or entry-level positions in operations to gain hands-on experience and further develop your skills.‎
Typical topics covered in operations management courses include process analysis, supply chain management, quality control, inventory management, and project management. Courses may also explore strategies for improving operational efficiency, managing resources, and understanding the role of technology in operations.‎
For training and upskilling employees in operations management, courses like Operations Management: Quality and Supply Chain and Sustainable and Resilient Operations Management are excellent choices. These courses provide practical insights and strategies that can be directly applied in the workplace, helping teams enhance their operational effectiveness.‎